Legal
Privacy Policy for Trade Inquiries
Last updated 27 Oct 2026
Privacy Policy
This policy explains how Guangzhou Chenmei Trading Co., Ltd., trading as PetalFinger, handles personal information submitted through this business-to-business website. It applies to inquiries, quotation requests and correspondence with our team. It does not cover third-party websites we link to.
Who We Are
Guangzhou Chenmei Trading Co., Ltd. is the organization responsible for the information described here. Our contact person is Di Shifan, and our business address is Donghai County, Lianyungang, Jiangsu, China, postal code 222314. You can reach us by email at PetalFinger@gmail.com, by telephone on +86 131 4152 4414, or by WhatsApp on +852 53319940.
Information We Collect
Information you give us through the inquiry form
Our quotation and contact forms ask for the information we need to respond properly. This normally includes:
- Your name and the name of your business
- Your role and your business email address
- Telephone or WhatsApp details
- The country or market you sell in
- The designs, quantities and specifications you are interested in
- Packaging, presentation or branding requirements you describe
- Reference images or other files you choose to upload
- The content of your message, and any later correspondence
Information collected automatically
Like most websites, ours may record basic technical information when you visit, such as the pages you view, your browser type, your approximate location derived from your network address, and the date and time of your visit. This is used to keep the site working, to understand which pages are useful, and to protect against misuse.
Why We Use Your Information
We use the information you provide to respond to your business inquiry, to understand your requirements, to prepare quotations and options, to answer follow-up questions, and to keep a record of what was discussed. We may also use it to improve our website and range, and to meet legal or accounting obligations.
Our Legal Basis
Where data protection law requires a legal basis, we rely on our legitimate interests in responding to business inquiries and running our commercial relationship. Where we ask for consent, for example for optional communications or non-essential cookies, we rely on that consent, which you can withdraw at any time. We may also process information where necessary to comply with the law.
Reference Images and Uploaded Files
Images and files you upload are used only to assess and respond to your requirement. They are not published on this website, and they are not used for any other purpose without your agreement. Please upload only material you are entitled to share, and avoid sending design references that belong to a third party without their permission. You are responsible for the content of what you send us.
How Long We Keep Information
We keep inquiry records for as long as needed to handle your request and any resulting project, and for a reasonable period afterward so that we can pick up a conversation if you return to it. Records that must be kept for accounting, tax or legal reasons are retained for the period those rules require. When information is no longer needed, we delete it or remove the details that identify you.
Sharing Your Information
We do not sell your personal information. We share it only where there is a reason to do so: with service providers who support this website and our email, such as hosting and correspondence providers, who process information on our instructions; with professional advisers where necessary; and with authorities or other parties where the law requires it or where it is needed to protect our rights. Providers are expected to handle information only for the purpose we have engaged them for.
International Transfers
Our team is based in China. If you contact us from another country, your information will be transferred to and processed in China so that we can respond. Where required, we take reasonable steps to ensure that information continues to be protected in line with applicable data protection expectations. By submitting an inquiry, you understand that this transfer is necessary for us to reply.
Cookies
This site uses only the cookies needed for it to function, such as remembering your form state or security settings. If analytics or other non-essential cookies are enabled, this will be indicated on the site and, where required, you will be asked to agree first. You can block or delete cookies through your browser settings; blocking essential cookies may affect how parts of the site work.
Your Rights
Depending on where you live, you may have the right to ask us for a copy of the information we hold about you, to correct anything inaccurate, to delete it, to restrict or object to certain processing, and to withdraw consent where consent is the basis. To make a request, email PetalFinger@gmail.com and tell us what you would like us to do. We may ask for information to confirm your identity before acting. If you are not satisfied with our response, you can complain to your local data protection authority.
Security
We use reasonable technical and organizational measures to protect the information we hold. No method of transmission over the internet, and no method of storage, is completely secure, so we cannot promise absolute security. If you believe your information has been compromised, contact us so that we can look into it.
Children
This website is intended for businesses and their representatives. It is not directed at children, and we do not knowingly collect information from them. If you believe a child has sent us information, contact us and we will remove it.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or in the law. The current version is the one published on this page, and it applies from the date it appears. Where a change is significant, we will make that clear on the site.
How to Contact Us
Questions about this policy, or about the information we hold, can be sent to PetalFinger@gmail.com, by telephone on +86 131 4152 4414, or by WhatsApp on +852 53319940. Our postal address is Donghai County, Lianyungang, Jiangsu, China, 222314.